FAQs

How do I contact you?

 

Email (preferred):

info@pollyandcrackers.com

Phone:

+1 (910) 367-5403 

 

How much is shipping?

Free within the USA, EU, and Canada 🍒

$10 everywhere else.

 

When will I get my order?

On average, one week within the USA & EU 🙌🏽

Order take 2-5 business days to print. Once printed, they ship USPS or DHL with tracking provided. Within the USA and EU, orders arrive in 1-3 business days after shipment. International orders outside the EU are shipped via DHL and can take up to 20 days to arrive. Orders are shipped from Charlotte NC, Los Angeles CA, and Riga Latvia (for most international orders).

Do you take returns or exchanges?

Absolutely! Email us or follow the directions on your packaging slip within 30 days for a full refund or exchange. Email info@pollyandcrackers.com with any questions. 

What if I received a wrong order or damaged product?

We are terribly sorry and will certainly take care of you! Please take a picture and follow the instructions on the packaging slip to receive a new item or refund. We won't require you to send any defective items back if you provide a picture.

Do you offer wholesale?

Yes, we love working with boutiques! Email derek@pollyandcrackers.com for our line sheet. Check out our current wholesalers here.

 

 

Net Orders Checkout

Item Price Qty Total
Subtotal $ 0.00
Shipping
Total

Shipping Address

Shipping Methods